MY SCANNER HAS LINES HOW TO
If you’ve tried all these things and still have a problem, we’d really appreciate it if you’d send a Problem Report.Ĭlick here to find out how to Submit a Problem Report. Scanners capture a digital image of the contents on the surface.If you’re still getting stripes with transparencies, make sure nothing is blocking the small rectangular calibration area on the glass.If you’re getting stripes, try re-doing the “Scanner | Calibrate” command.If you still can’t scan transparencies, make sure the cable from the lamp in the scanner lid is plugged into the back of the scanner and that the cover is off the lamp in the scanner lid.If you can’t scan transparencies, try the x32 version of VueScan.Try a newer (and preferably shorter) USB cable.Try turning your scanner off and back on again and rebooting your computer - then run VueScan again.
Try running VueScan and use the “File | Default options” command - then see if the problem goes away.Even the tiniest of specks can cause the light reflected off the original to be distorted, resulting in a line, streak, or smudge on copies or scans made from the ADF. Debris can include dust, paper or toner dust, residue from sticky note adhesive, correction fluid or tape, ink, fingerprints, and more. Make sure you’re using the newest version of VueScan (check HP has determined that 99 of all lines and streaks on copies made by feeding the original documents through the ADF are caused by debris on the ADF glass.Scan your document according to the instructions for your scanner, and save it. Here are some things you can do to solve problems with VueScan: How you do this depends on the version of Office that you have installed.
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